Example · Not a real student
Business report
Fictional student · Example case: Plan a better campus event
Raaha Discover: Business
Sample reportYour direction at a glance
You worked through a business case and explained your decisions. Here is what your saved answers suggest exploring next.
The takeaway
You plan carefully, test one change at a time and give people a clear next step. Operations, customer success and digital growth could be worth exploring. Try the suggested tasks and notice which kind of work you enjoy.
Start with these business paths
Operations & process improvement
Plan who does what and how much you can deliver. Keep promises to customers.
See why this was suggested →Customer success & service
Understand what customers want to achieve. Help fix problems and agree on realistic next steps.
See why this was suggested →Digital marketing & growth
Choose the customers you want to reach. Test which message or offer gets a response.
See why this was suggested →Your next move
Try this first
Map a real service process, identify its bottleneck and test one change while tracking quality and turnaround time.
About this sample
This sample shows how your report will look. Its feedback and scores are examples, not an assessment of you. A person makes any selection decision.
Why these paths are worth exploring
Connect the work you did to the work people do in these roles.
Operations & process improvement
Worth exploringPlan who does what and how much you can deliver. Keep promises to customers.
You plan who does what and how the result is counted. Operations work uses these planning and follow-up skills.
“The events lead sends the reminder at 7 pm the day before. Two volunteers count people at the door.”
What still needs testing
- How would this work with a bigger team or budget?
- Which part of the task did you enjoy most?
Try this next
Map a real service process, identify its bottleneck and test one change while tracking quality and turnaround time.
Roles you can explore: Operations associate · Process analyst.
Customer success & service
Worth exploringUnderstand what customers want to achieve. Help fix problems and agree on realistic next steps.
You start by asking people what got in the way. Customer success work starts from the same question.
“Before changing anything, I would ask a few students who registered but did not come what got in the way.”
What still needs testing
- How would this work with a bigger team or budget?
- Which part of the task did you enjoy most?
Try this next
Role-play a complaint conversation; identify the customer's desired outcome and write a realistic recovery plan with an owner and deadline.
Roles you can explore: Customer success associate · Account coordinator.
Digital marketing & growth
Worth exploringChoose the customers you want to reach. Test which message or offer gets a response.
You test one change and decide in advance what result counts. Growth work tests messages in the same way.
“Send a short reminder the evening before with the room and the start time.”
What still needs testing
- How would this work with a bigger team or budget?
- Which part of the task did you enjoy most?
Try this next
Create two messages for one customer segment and test which produces a real enquiry, with permission and a clear denominator.
Roles you can explore: Growth associate · Digital marketing executive.
A practical next step
Start with the task above. Keep these actions and questions for your next practice session.
Strengths to keep
- You ask what got in the way before deciding what to change.
- Your test changes one thing at a time.
- You say who does each task and when.
Your next steps
- List three reasons students might miss an event, and the evidence that would tell them apart.
- Add the time your test needs and the result that would justify running it again.
- Rewrite your team note so the decision comes first.
After you try it
- Which part of planning the test did you enjoy most?
- What would you want to learn before running a bigger version?
Sample feedback
How you approached the work
Your score for this assessment
65/100
You find out what went wrong before choosing a fix, and you plan a small test with a clear owner. Next, compare a few possible causes and say what the test costs in time.
Skills shown in this work
Open a skill to see what it means, what you did and what to practise next.
Evidence and reasoningHow sure we are: medium (based on only a few answers)Do your conclusions follow from the facts and numbers?
You find out why students stayed away before choosing a fix. Your answer would be stronger if it compared more than one reason for the gap.
“Before changing anything, I would ask a few students who registered but did not come what got in the way.”
Try this: List three possible reasons for the gap. For each one, write a fact that would support it and a fact that would rule it out.
Commercial judgementHow sure we are: medium (based on only a few answers)Does your plan make financial sense?
You keep the test small, which protects the team’s limited time. You do not say what the change costs in volunteer hours, so it is hard to judge whether it is worth repeating.
“We have time for one change, so I would try it at the next event and keep everything else the same.”
Try this: Write down the time your test needs and the result that would make that time worth spending again.
CreativityHow sure we are: low (we need more detail from your answers)Can you suggest a useful idea that fits the problem?
Your idea is practical and fits the problem. You do not compare it with a different kind of change.
“Send a short reminder the evening before with the room and the start time.”
Try this: Suggest a second, different change for the same problem. Compare the two ideas in three lines.
ExecutionHow sure we are: high (your answers give clear support for this feedback)Can your plan be carried out without clashes?
You say who acts, when and how the result is counted. A teammate could follow this plan without asking.
“The events lead sends the reminder at 7 pm the day before. Two volunteers count people at the door.”
Try this: Add what happens if a step runs late, and who decides what changes.
CommunicationHow sure we are: medium (based on only a few answers)Can someone understand your message and know what to do next?
Your note to the team is short and says which result would change the plan. Putting the decision first would make it quicker to act on.
“If attendance does not improve, we stop the reminders and ask about the timing instead.”
Try this: Rewrite the note with the decision in the first line and the reasons after it.
Reference / Explore when you are ready
Your career reference
All career areas remain open to you. ‘Not tested yet’ means this work has not shown enough about that area.
Sales & business developmentNot tested yet
Your answers do not show much about this area yet. That does not rule it out.
What still needs testing
- Try a small task from this area before deciding.
Try this next
Role-play a ten-minute discovery call with a prospect; write a follow-up that confirms their need, decision process and next step.
Roles you can explore: Sales trainee · Business development associate · Partnerships associate.
Finance & FP&ANot tested yet
Your answers do not show much about this area yet. That does not rule it out.
What still needs testing
- Try a small task from this area before deciding.
Try this next
Build a one-page cash and contribution model for a small venture, then check how a price, refund or payment-delay change affects it.
Roles you can explore: Financial analyst · FP&A analyst.
People & HRNot tested yet
Your answers do not show much about this area yet. That does not rule it out.
What still needs testing
- Try a small task from this area before deciding.
Try this next
Plan a small team project with explicit workloads and skill support, then ask each teammate whether the plan was workable and fair.
Roles you can explore: HR coordinator · Talent acquisition associate · People operations associate.
Business analyticsSome evidence to build on
Your plan touches this area, but your answers do not show enough of it yet.
What still needs testing
- Try a small task from this area before deciding.
Try this next
Use a small anonymised dataset to answer one decision question, documenting its denominator, missing data and an alternative explanation.
Roles you can explore: Business analyst · BI analyst trainee.
Product managementNot tested yet
Your answers do not show much about this area yet. That does not rule it out.
What still needs testing
- Try a small task from this area before deciding.
Try this next
Interview three willing users of a service, choose one recurring problem and build a simple prototype or process change to test it.
Roles you can explore: Product operations associate · Associate product manager.
Project & programme managementSome evidence to build on
Your plan touches this area, but your answers do not show enough of it yet.
What still needs testing
- Try a small task from this area before deciding.
Try this next
Plan a small event or project with an owner, dependency and acceptance check for each milestone; run a short retrospective.
Roles you can explore: Project coordinator · Programme associate.